15 April

“Engineered Hardwood Installation: Tips and Common Mistakes”

Engineered hardwood flooring is a product segment growing in popularity, with its value-driven price-point enticing consumers and its installation flexibility making it seem like a no-nonsense product for installers and contractors. We spoke with manufacturers of engineered hardwood flooring adhesives, installation tools and moisture meters to find out the best way to lay this type of floor down.

Adhesives. Gregory Wood, president of Advanced Adhesive Technologies (AAT), said the biggest mistake he sees installers and contractors make is not properly prepping the subfloor. “Making certain the subfloor is protected from moisture and is dry, according to the floor and adhesive manufacturers, is mission critical,” he said. “Engineered floors, while more stable than solid milled flooring, will be adversely affected by moisture.”

He added, “The most common mistake we see is the failure to make the subfloor properly flat. This results in claims that the floor isn’t bonded properly. Actually what results are hollow spots where the engineered flooring ‘pops’ as the floor is trafficked. The vast majority of callbacks could be eliminated if the substrate is flat prior to installation…”

To read more about installing engineered hardwood floors click the link below:


“Engineered Hardwood Installation: Tips and Common Mistakes”

Floor Covering Installer
By: Michael Chmielecki
March 5, 2014



  1. Donna Abbott on July 25, 2019 at 7:07 pm

    We had engineered wood flooring installed in our bedroom in 2013. We noticed the floor turning black. We called our contractor to come out in 2015. He came out to look at it, and immediately said “moisture”. I asked if he checked for moisture, and he said “no, no need to.” After reading the instructions for installing the flooring on Mullican’s web site I realized they did not do anything that was stated They did not leave the wood in the room it was to be installed in for whatever time was specified. They also used an inordinately large amount of glue. When our contractor saw how much glue, he was totally shocked at the amount. We now believe that the slab was probably wet, or damp, and this was their way to go ahead with the job, and get paid. Is our contractor at all responsible for this? We are just sick about this!!! We are now retired, and cannot afford to have the flooring removed, and replaced. Any suggestions would be greatly appreciated!! Thank You Donna Abbott

    • Alex Keene on July 30, 2019 at 6:53 pm


      We are sorry to hear about your flooring issue. If Dependable product was not used on your job it would be inappropriate for us to comment on the specifics of your job.

      However, Dependable recommends any installer checks for moisture problems prior to using our products on any substrate. Most floor coverings, and many glues, are sensitive to moisture and this can cause problems during or after the installation. Dependable also explicitly states the installation steps necessary to install any of our products, and it is the responsibility of the installer to follow those instructions when using Dependable product. If this installer improperly installed Dependable product, Dependable would not warrant the installation.

      Any liability in this case would depend on the contract you signed with the installer.

      I hope this helps.

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